Ambiguity creates opportunity for misunderstanding.

Any natural language is ambiguous based on the fact that they were descriptively developed. Communication sometimes does not work so well because language itself is ambiguous. Ambiguity, clearly it is disruptive to businesses when our work relies so much on verbal, emails and messaging.

Language understand process consists of 2 steps. The 1st is understanding of literal meaning. 2nd is understanding of significance. An interesting study co-authored by Professor Roger Levy in MIT explore issues of language comprehension & acquisition. In his recent seminar, he shared how humans use natural language to communicate.

Youtube : https://www.youtube.com/watch?v=4l_Zn63jERw

~ Eric Low, Synergy Focus ~

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